Welcome to Acme Continental Credit Union
Coronavirus: Member Information & Resources
Thank you for being a member of the Acme Continental Credit Union Family. The health and wellness of our members and staff are always top priorities for us. We are closely monitoring developments and recommendations from the Centers for Disease Control and local officials to respond accordingly.
During this unprecedented time, we are here to assist you and want to share options that might make things easier for you. Calling and speaking with a Member Service Representative may take longer than usual during this time, so we encourage you to use our digital channels as much as possible.
- Access our Online and Mobile services at any time to access your accounts, check balances, and pay bills. Visit www.acmecontinentalcu.com/applications to apply for a loan. If you have any questions about our online banking services, please give us a call at 708-849-3113. We would be happy to assist you.
Mobile Banking and Remote Image Capture can be accessed via the Touchbanking App. Visit your app store or Google Play store to download the app. The Mobile App Code is GoMobile1118 .
Make sure you have a debit card with a working PIN. If you need to set or change your PIN, call 800-567-3451. If you have specific questions about ATM transactions, call us at 708-849-3113.
Visit one of our 55,000 Surcharge Free ATMs. To find an ATM closest to your home, click on this link to find an Allpoint ATM close to you.
Watch out for SCAMS.Unfortunately, scammers are taking advantage of the situation and sending phishing emails asking for personal information. Please know that Acme Continental Credit Union will never send you an email asking for your personal information. When in doubt, do not click on anything and call us directly at 708-849-3113
- Members Using Shared Branching Please call ahead before visiting a shared branching location to be sure they can provide the services you need. We suggest using our electronic banking services if your local shared branch isn’t available. Some shared branch locations have closed their lobbies and are only using drive up options at this time. Not all shared branching locations allow non-members to use their drive up. Click here for Shared Branching locations
- Late Payment Solutions Many people are facing unforeseen financial difficulties. Please know that we have solutions and want to help you during this difficult time. It is important to plan ahead so we ask that you contact us as soon as possible if you are concerned about being able to make your payment. We are here to assist you. Please call us at 708-849-3113 ext. 120
Our main office, located at 13601 S Perry Ave, Riverdale, IL 60827 is fully operational. Our 55 E Jackson Blvd, Chicago, IL 60604 office is temporarily closed. However, this is an ever-changing situation and we will adapt in the best interest of our staff and members. Please continue to check our website for updates concerning hours of operations and our response to Covid-19.
For the latest recommendations from the Center for Disease Control (CDC) or the World Health Organization (WHO), visit cdc.gov/coronavirus/2019-ncov or who.int/emergencies/diseases/novel-coronavirus-2019. Our members and staff are our top priorities at this time. Please stay safe, take care of yourself and your family as we navigate these uncertainties together.
Thank you for your membership.
Mark J Duffy
President and CEO
Acme Continental Credit Union
Get DEBIT card alerts on your mobile phone. Download Card Valet, enter your Acme Debit Card number and set up alerts. You can even temporarily TURN OFF your card if you suspect your number has been compromised.